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A living map of London's pathways to health and wellbeing

CareMap London is a speculative healthcare-navigation platform designed to help vulnerable communities find trusted pathways into care, while enabling healthcare providers and policymakers to identify where people encounter systemic barriers.

Context: London Health Mission Hackathon
Partners: LOTI, NHS and Royal College of Art
Team: Pranav Babu and Yongwoo Lee
Date: June 2026

THE CONCEPT

CareMap London is a London-wide healthcare navigation and support network that visualises how access changes across boroughs, services and individual circumstances.

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           Instead of assuming that the same healthcare pathway works for everyone, the platform considers the interaction between:

Community support infrastructure + Healthcare access barriers + Persona-specific needs

This allows the same borough or healthcare service to produce very different outcomes for different residents.

TWO CONNECTED LAYERS

GENERAL PUBLIC LAYER

The public-facing map helps residents identify safe and trusted routes into care.

POLICY-MAKER LAYER

The practitioner-facing map shows where people encounter barriers across the healthcare journey.

it makes visible

  • Community support organisations

  • Interpreter availability

  • Community health navigators

  • Accessible healthcare services

  • Personalised service recommendations

  • Boroughs with stronger support networks

  • Language barriers

  • Digital exclusion

  • Documentation requirements

  • GP registration difficulties

  • Institutional trust deficits

  • Gaps in community health infrastructure

THE MAP (INTERACTIVE)

We developed an interactive prototype covering:

33 London boroughs

6 community personas

5 healthcare pathways

Community and policy modes

Persona-specific access scores

Multiple access-barrier overlays

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Users can select a persona, compare boroughs, switch between services and examine how different barriers affect the likelihood of successfully reaching care.

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The prototype transforms healthcare access from an abstract policy issue into a visible and explorable experience.

CareMap London was presented to representatives from the London Health Board and LOTI as part of a selected group of hackathon concepts.

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@ 2026 by Pranav Babu.

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