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A living map of London's pathways to health and wellbeing

CareMap London is a speculative healthcare-navigation platform designed to help vulnerable communities find trusted pathways into care, while enabling healthcare providers and policymakers to identify where people encounter systemic barriers.

Context: London Health Mission Hackathon
Partners: LOTI, NHS and Royal College of Art
Team: Pranav Babu and Yongwoo Lee
Date: June 2026

THE CONCEPT

CareMap London is a London-wide healthcare navigation and support network that visualises how access changes across boroughs, services and individual circumstances.

           Instead of assuming that the same healthcare pathway works for everyone, the platform considers the interaction between:

Community support infrastructure + Healthcare access barriers + Persona-specific needs

This allows the same borough or healthcare service to produce very different outcomes for different residents.

TWO CONNECTED LAYERS

GENERAL PUBLIC LAYER

The public-facing map helps residents identify safe and trusted routes into care.

POLICY-MAKER LAYER

The practitioner-facing map shows where people encounter barriers across the healthcare journey.

it makes visible

  • Community support organisations

  • Interpreter availability

  • Community health navigators

  • Accessible healthcare services

  • Personalised service recommendations

  • Boroughs with stronger support networks

  • Language barriers

  • Digital exclusion

  • Documentation requirements

  • GP registration difficulties

  • Institutional trust deficits

  • Gaps in community health infrastructure

THE MAP (INTERACTIVE)

We developed an interactive prototype covering:

33 London boroughs

6 community personas

5 healthcare pathways

Community and policy modes

Persona-specific access scores

Multiple access-barrier overlays

Users can select a persona, compare boroughs, switch between services and examine how different barriers affect the likelihood of successfully reaching care.

The prototype transforms healthcare access from an abstract policy issue into a visible and explorable experience.

CareMap London was presented to representatives from the London Health Board and LOTI as part of a selected group of hackathon concepts.

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@ 2026 by Pranav Babu.

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